Business English Course

Business English Course

Have you learned English before, and yet do not feel confident when you use it? Or maybe it takes you a long time to form a sentence in your head, and you struggle with writing emails in English. Or perhaps when your boss asks you to write minutes in a meeting, you need hours to get it right.

You might possibly be envious of other people, like your colleagues, who can speak to their clients in perfect English with the right intonation and pronunciation, and are able to write reports with ease, and have no problem using the correct punctuation. You feel like you are stuck in a rut, unable to advance.

The good news is, that English Express can help you build a solid foundation, whether it is a better career path or for personal development. The Business English Course at English Express can help you improve your English in a big way.

In this course, the instructors at English Express will guide you all the way to perfect mastery. Click here to download class schedule

Start Your Journey In English Now!

If you are ready to advance your English, please contact us now. With our help, you can become the confident speaker of English that you have always dreamt of being. Someday your colleagues and friends will be asking you how your English has gotten so good, and you can tell them, “English Express!

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Our Students are our best Testimonials

A group of Intermediate Term 3 students from Malaysia decided to share their learning journey with us.



For adults who want to

  • Improve their business communication skills
  • Develop fluency and accuracy in the language in a business environment
  • Build up and extend existing vocabulary


  • Obtain clear, directed teaching
  • Learn grammar, vocabulary and other functions necessary to excel in the workplace
  • Use materials adapted from authentic, real life resources that reflect learners' needs and expectations
The Benefits

This course is designed to give you the best education at an affordable cost. Some of the benefits of the class include:

Small class sizes

We only allow up to eight students in each class. This is not a big class size, and we feel like it makes learning your language skills much easier. Your instructor can focus on your individual needs, instead of trying to meet the needs of a large group of people. However, the class is also large enough that you can work with different classmates to really improve your English in a short amount of time.

Four levels

The course is meant to give you all of the fundamental English skills you need out of a business English course, including English grammar, English writing and English conversation. This is why we have four different levels to the course. Each level will be the foundation for the next level. By the last level you will find communication much easier than when you started.

20 hours per term (3 terms for one level)

Each levels takes 20 hours to complete. This means that each level will be a comprehensive learning experience, and that you will fully understand each level before you progress to the next.

Placement test

Every new student will take a placement test, to make sure the student is placed at the right level. You do not have to worry about being overwhelmed. We will make sure you are at the right level for you.

Elem 1

Elementary Term 1 Course Outline

Topic 1: Jobs

Say what you do and where you are from Ask about personal information spell say hello and goodbye and introduce yourself and others

Topic 2: Product and services

talk about company types and activities ask about companies say numbers book and order things by phone

Topic 3: Location

talk about your company location and buildings ask for details about a workplace start and end a telephone call leave a telephone message

Topic 4: Technology

talk about technology talk about everyday activities ask questions in the present simple ask for and offer help

Elem 2

Elementary Term 2 Course Outline

Topic 1: Communication

deal with documents and correspondence talk about a past event say sorry explain and solve a problem

Topic 2: Contacts

order food in a restaurant or cafe use time expressions to talk about the past describe a trip make a general conversation

Topic 3: Departments

Describe departments and their responsibilities say where things are and give directions using propositions show a visitor round a companu

Topic 4: Employment

talk about professional qualities, skills and experience talk about what you are doing now and trends in the workplace tell the time arrange a meeting

Elem 3

Elementary Term 3 Course Outline

Topic 1: Competition

talk about competition and how to be competitive compare products and companies say prices compare and choose

Topic 2: teamwork

talk about teams and teamwork discuss problems talk about present and future arrangement choose the best options respond to news give opinions

Topic 3: Travel

talk about air travel check in at an airport talk about future plans give reasons for actions talk about money book a hotel room and ask about hotel services

Topic 4: Schedules

talk about schedules talk about recent past actions say when something happens using proposition of time say dates plan a schedules

Pre-Int 1

Pre Intermediate I Course Outline

Term 1: Companies

Talking about what companies do Talking about your company using the present simple Making polite request Introducing yourself and others

Topic 2: Contacts

Talking about your job and the people you work with Talking about work activities using the present continuous Giving phone numbers and spelling names Making and receiving simple telephone calls

Topic 3: Visitors

Talking about company structure Asking questions Welcoming visitors Presenting visual information

Topic 4: New Products

Talking about new products and the stages in their development Talking about the development of products showing the past simple Showing interest Giving a report

Topic 5: Employment

Learning about job benefits and employment procedures Describing personal experiences using the present perfect Delegating work to others Discussing progress on projects

Pre-Int 2

Pre Intermediate Term 2 Course Outline

Topic 1: Customer Service

Talking about customer service rules and experiences Making comparisons Responding to complaints Asking for and giving opinions

Topic 2: Travel

Asking about trouble Asking for travel information using countable and uncountable nouns Reporting to a company reception Making a small talk and developing a conversation

Topic 3: Employment

Talking about orders and deliveries/li> Talking about the future using present continuous, going to, and will Making arrangement Making and responding to suggestions

Topic 4: Selling

Talking about sales and advertising Talking about obligation and permission using modal verbs Interrupting and avoiding interruption Controlling the discussion in meetings

Topic 5: New ideas

Talking about new green initiatives Talking about innovative practices using the passive Asking for clarification Giving a formal presentation

Pre-Int 3

Pre Intermediate Term 3 Course Outline

Topic 1: Entertaining

Talking about corporate entertainment Talking about future possibilities using the first conditional Talking about food and drink Making and responding to invitation and offers

Topic 2: Performing

Talking about performance Talking about present and past performance using the present perfect Saying large numbers and approximating numbers Describing trends

Topic 3: Future trend

Talking about global issues Making predictions Responding to ideas Predicting future trends in the workplace

Topic 4: Time

Talking about managing time/li> Speculating and discussing consequences using conditional sentences Talking about time Negotiating conditions

Topic 5: Training

Talking about personal development and training Giving adcice using modal verbs Saying thank you and responding Showing understanding and suggesting solutions

Topic 6: Your career

Talking about ambitions and careers Revising grammar and tenses Saying goodbye Giving a personal presentation

Int 1

Intermediate Term 1 Course Outline

Topic 1: Working Life

Talking about your work and responsibilities Introducing yourself and others Expressing interest in conversations Using the present simple and frequency adverbs to talk about your job and routine activities

Topic 2: Projects

Talking about projects Updating and delegating tasks in a meeting Starting and ending phone calls Talking about your work and current activities using the present simple and continuous

Topic 3: Leisure time

Talking about your work-lift balance Talking about your likes and dislikes Exchanging contact details Ending a conversation Using the past simple and present perfect to talk about past experiences

Topic 4: Services & systems

Talking about services and systems Explaining how something works Introducing information Making comparisons

Topic 5: Customers

Talking about customer service Getting information Making and changing arrangements Starting a conversation on the phone Using the present simple and continuous to talk about the future Managing customer feedback

Int 2

Intermediate Term 2 Course Outline

Topic 1: Guests & visitors

Talking about business travel Welcoming visitors to your place of work Making and responding to offers Using modal verbs to talk about work regulations

Topic 2: Security

Talking about security in the workplace Explaining and asking about changes Introducing and responding to news Using the present perfect and connectors to talk about change and consequences

Topic 3: Working together

Talking about working in teams Presenting and discussing plans Encouraging people Using will, going to and modal verbs to talk about your goals

Topic 4: Logistics

Talking about logistics and supply chains Placing and handling orders Leaving voicemail messages Using reported speech to talk about problems or disagreement

Topic 5: Facilities

Describing your place of work Making suggestions and recommendations Linking ideas Using nouns and quantifiers to talk about facilities

Int 3

Intermediate Term 3 Course Outline

Topic 1: Decisions

Talking about decision making Participating in a discussion Being persuasive Using the first and second conditionals to talk about future possibilities

Topic 2: Innovation

Talking about innovation and new ideas Giving a formal presentation Responding to difficult questions and comments Using superlative forms to talk about extremes

Topic 3: Breakdown

Talking about breakdown and faults Discussing problems and offering advice Checking someone understands Using the language of advice and recommendation to offer help

Topic 4: Processes

Talking about processes Making and changing future plans Getting someone's attention Using the passive to talk about processes

Topic 5: Performance

Talking about personal qualities Appraising performance and setting objectives Giving feedback Telling a story Using the past continuous and past perfect to talk about past events

Topic 6: Success

Talking about achievements Reporting back on and evaluating research Generalisation Using contrasting language

Upper-Int 1

Upper Intermediate Term 1 Course Outline

Topic 1: First Impressions

Talk about first impressions Introduce yourself by email Make a follow-up call Arrange to meet a business contact Exchange contact details Talk about your work and company

Topic 2: Motivation

Talking about motivation at work Make small talk Exit a conversational politely Use questions to find out information and develop conversation

Topic 3: On Schedule

Talk about managing projects Ask for / give an update in a meeting Make and respond to suggestions Catch up with colleagues Update on current projects

Topic 4: New ideas

Talk about ideas and innovations Present an idea, product or service Thanks someone and respond to thanks Talk about present, past and future ability

Topic 5: Customer service

Talking about customer service Deal with customers Reassure and sympathize Use direct and indirect questions to deal with customers

Upper-Int 2

Upper-Intermediate Term 2 Course Outline

Topic 1: Ethical business

Talk about ethical business Explain plans and arrangements Invite and recommend Respond to spontaneous invitations Talk about the future

Topic 2: Making decision

Talking about personality and decision making Participate in a decision-making meeting Talk about social plans Talk about improving services and facilities

Topic 3: Outsourcing

Talk about outsourcing Present factual information Apologise and response to apologises Talk about a law or regulation in your country

Topic 4: Employees

Talking about changing jobs Talk about ways of keeping staff Negotiate solutions Make and respond to quick requests Negotiate a secondment

Topic 5: New business

Talk about starting up a new business Ask about work and life Ask a favour Avoid saying 'no' Talk about activities and results

Upper Int 3

Upper Intermediate Term 3 Course Outline

Topic 1: Communications

Talk about communications Explain procedures Use teleconferencing phrases Deal with situations on the phone Talk about obligation at work

Topic 2: Change

Talk about change Present future plans Be negative diplomatically Talk about future activities and developments

Topic 3: Fact and Figures

Talk about numbers and trends Ask for and explain factual and numerical information Talk about news at work Report what someone has said

Topic 4: Culture

Talk about culture differences Narrate past events Give an explanation Talk about films, TV and books Talk about past events

Topic 5: Performance

Talk about staff appraisals Discuss and evaluate performance Make people feel relaxed Talk about hypothetical past events

Topic 6: Career breaks

Talk about taking a career break Present a personal case Talk about taking time off Review your situation at work

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